Arrow, Kenneth J. Barriers to Conflict Resolution. W.W. Norton, 1995.

Burton, John W. and Frank Dukes. Conflict: Readings in Management and Resolution. St. Martin's Press, 1990.

Burton, John W. Conflict: Resolution and Prevention. St. Martin's Press, 1990.

Crum, Thomas F. The Magic of Conflict: Turning a Life of Work into a Life of Art. Touchstone, 1987.

Kessler, Sheila. Creative Conflict Resolution: Mediation. National Institute for Professional Training, 1977.

Mindell, Arnold. The Leader as Martial Artist. Harper Collins, 1992.

Specific Styles of Mediation

Beer, Jennifer E. Peacemaking In Your Neighborhood: Reflections on an Experiment in Community Mediation. New Society Publishers, 1986.

Bristol, James E. About Mediation. American Friends Service Committee, 1963.

Bush, Robert A. and Joseph Folger. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. Jossey-Bass Publishers, 1994.

Carpenter, Susan L. A Repertoire of Peacemaking Skills. Consortium on Peace Research, Education and Development, 1977.

Carpenter, Susan L. and William Kennedy. Managing Public Disputes: A Practical Guide To Handling Conflict and Reaching Agreement. Jossey-Bass Publishers, 1988.

Curle, Adam. In the Middle: Non-official Mediation in Violent Situations. Berg Publishers Limited, 1986.

Fisher, Roger. Beyond Machiavelli: Tools For Coping With Conflict. Harvard University Press, 1994.

Fisher, Roger and William Ury. Getting To Yes: Negotiating Agreement Without Giving In. Penguin Books, 1983.

Folberg, Jay and Alison Taylor. Mediation: A Comprehensive Guide to Resolving Conflicts Without Litigation. Jossey-Bass Publishers, 1984.

Keltner, John W. Mediation: Toward A Civilized System of Dispute Resolution. Speech Communication Association, 1987.

Moore, Christopher W. The Mediation Process: Practical Strategies for Resolving Conflict. Jossey-Bass Publishers, 1986.

Weeks, Dudley. The Eight Essential Steps to Conflict Resolution. G.P. Putnam's Sons, 1992.

Group Facilitation

Auvine, Brian. A Manual For Group Facilitators. Center for Conflict Resolution, 1978.

Doyle, Michael and Straus. How to Make Meetings Work. Jove Publications, 1982.

Mock, Ron. The Role Play Book. Mennonite Conciliation Service, 1988.

Race and Class Conflict

DuBois, Rachel D. and Mew-Soong Li. Reducing Social Tension and Conflict. Association Press, 1971.

Kochman, Thomas. Black and White Styles In Conflict. University of Chicago Press, 1981.

Interpersonal Communication

Canary, Daniel J. and Laura Stafford. Communication and Relational Maintenance. Academic Press, 1994.

Katz, Neil H. Communication and Conflict Resolution Skills. Kendell Hunt, 1992.

Tannen, Deborah. That's Not What I Meant!: How Conversational Styles Makes or Breaks Your Relations With Others. Morrow Press, 1986.

Tannen, Deborah. You Just Don't Understand: Women and Men In Conversation. Ballantine Books, 1991.

Church Related

Kraybill, Ron and Lynn Buzzard. Mediation: A Reader. Mennonite Central Committee, 1982.

Kraybill, Ron. Repairing the Breach: Ministering in Community Conflict. Mennonite Central Committee, 1981.

Leas, Speed B. Moving Your Church Through Conflict. The Alban Institute, 1985.

Steinke, Peter L. How Your Church Famliy Works: Understanding Congregations as Emotional Systems. The Alban Institute, 1993.

Educational Tools

Friends Conflict Resolution Programs. School Mediation Trainers' Manual, 1995.

Kreidler, William J. Conflict Resolution in the Middle School: A Curriculum and Teaching Guide. Educators for Social Responsibility, 1994.

Loescher, Elizabeth. Conflict Management: A Curriculum For Peace. Cornerstone, 1983.

Macbeth, Fiona. Playing With Fire: Creative Conflict Resolution For Young Adults. New Society Publishers, 1995.

Schrumpf, Fred. Peer Mediation: Conflict Resolution in Schools. Research Press Co, 1991.

Newsletters and Journals

Conciliation Quarterly
Menonnite Conciliation Service
21 South 12th Street, Box M
Akron, PA 17501

Conflict Resolution Notes
Conflict Resolution Center International, Inc.
7514 Kensington Street
Pittsburgh, PA 15221

Mediation Quarterly
Jossey-Bass Publishers
433 California Street
San Francisco, CA 94104

Negotiation Journal
Plenum Press
233 Spring Street
New York, NY 10013